Structured Cable Technician Level I

Position Title: Structured Cable Technician Level I
Position Type: Direct-Hire
Location: Phoenix, AZ 85015
Hours: Flexible to Full-Time
Availability: Days and Evenings
Salary: $17-$21/hour (Based on experience)

SanTrac Technologies is a highly innovative Information Technology and Low Voltage Solutions provider. We are looking for a highly motivated and skilled individual to fill a Structured Cable Technician Level I position.


  • Primarily responsible for assisting in multiple aspects of cable installation including pathways, cable terminations, labeling, grounding, troubleshooting, and testing (Cat5e, Cat6, Access Control/Security, Sound, and Coaxial).
  • Ability to meet service level agreement requirements during the ticket life cycle.
  • The patching cabling between network equipment and customer’s network when applicable
  • The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
  • Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment.
  • Analyze, detect, identify, and correct technical problems and deficiencies.
  • Utilizing a ticketing system to document work, progress, and resolutions.
  • Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets.
  • Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned.

Knowledge, Skills, Abilities:

  • Requires reliable transportation and active driver’s license.
  • Must be proficient in utilizing technical tools such as cable testers.
  • Requires experience in working in end user environments, server rooms and communications closets.
  • Must have a good understanding of M.S. Windows, and M.S. Office Suite applications.
  • Must be able to perform rack and stack activities with a knowledge of data communications networking.
  • Ability to install structured cable (Cat5e, Cat6, Access Control/Security, Sound and Coaxial)
  • Must understand cable patching processes and procedures.
  • Must be able to safely lift heavy objects
  • Must be able to crawl under desks and work in tight spaces
  • Must be able to climb ladders and work heights
  • Must be willing to work shift work which could include nights and weekends

Educational/Experience Requirements:

  • High School/GED (Required)
  • BICSI Credentials preferred
  • Experience Specifics (Required 1 Year): Experience in data communications
  • Combinations of education and experience will be considered

Benefits Offered:

  • Paid holidays
  • Paid Vacation
  • Paid sick leave
  • Workplace perks such as Free Onsite Gym
  • Workers compensation
  • Health Insurance Benefits
  • 401K Plan (Vested at Hire)
  • Profit Sharing (Vested at Hire)

Interested and qualified candidates, send your resume to