Supplement your IT department with extra help or specialized knowledge from our technicians
With the labor shortage raging, the sophistication of cyber-attacks escalating and IT professionals in short supply (and coming at a high cost) many mid-market CEOs and CFOs are turning to a different approach to IT services called co-managed IT.
Fill in the form below for instant access. This guide will provide answers to frequently asked questions about co-managed I.T., as well as cost analysis and how to avoid choosing the wrong firm to partner with.
Our intent with co-managed is not to replace your current I.T. leader’s job or replace your entire I.T. department. It is about filling in the gaps of your I.T. department and super charging your I.T. team with the extra hands, tools and support they desperately need on a “fractional” basis so you don’t have to incur the overhead and costs.
While we certainly can assist in getting specific I.T. projects done, co-managed is NOT a one-off project-based relationship where an I.T. company would limit their support to an “event” and then leave your team behind to try and support I.T.
It’s also NOT just monitoring your network for alarms and problems, which still leaves your I.T. department to scramble and fix the problems.
It IS a flexible partnership where we customize a set of ongoing services and software tools specific to the needs of your I.T. person or department that fills in the gaps, supports their specific needs and gives you far superior I.T. support and services at a much lower cost.
A significant reduction in I.T.-related problems, faster support and greater productivity for everyone.
We don’t replace your I.T. staff; we make them BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in I.T. issues, making everyone more productive.
You get a TEAM of smart, experienced I.T. pros.
No one I.T. person can know it all. Because you’re a co-managed I.T. client, your I.T. lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).
Your I.T. team gets instant access to the same powerful I.T. automation and management tools we use to make them more efficient.
These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your I.T. department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed I.T. program.
You’ll stop worrying (or worry less!) about falling victim to ransomware, a cyber-attack, outage or data-erasing event.
We can assist your I.T. leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data. Critical proactive maintenance will actually get done!
You don’t have to add to your head count.
We don’t replace your I.T. staff; we make them BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in I.T. issues, making everyone more productive.
We provide your I.T. leader and team free workshops and training.
We offer monthly workshops and webinars for our co-managed I.T. clients so they’re more informed on critical topics such as cyber security, disaster recovery, compliance regulations, best practices and more.
You have instant access to “9-1-1” on-site I.T. support.
In the unexpected event your I.T. leader was unable to perform their job OR if a disaster were to strike, we could instantly step up to provide support and prevent the wheels from falling off.
NO LONG-TERM CONTRACTS.
We’re a flexible workforce you can expand and contract as needed.