Face it—downtime is depressing, difficult and downright dumb. You can’t afford to lose business, customers and your reputation because of failed computer systems. That’s why it’s so important to pay attention to Disaster Recovery (DR) and Business Continuity (BC).
Almost every business depends on secure, reliable computer systems. It doesn’t matter if you’re a retail establishment, an online business or a service provider. You rely on technology to perform everyday functions.
The Costs of Downtime
The cost of downtime is significant. In this Internet-connected age, most companies lose money when systems are down. Customers cannot order products, so they go elsewhere for services. It’s also difficult to communicate with people when your e-mail and websites are inaccessible. Downtime hurts your competitiveness. Eventually your company’s reputation can be damaged. Therefore, Business Continuity is so much more important than simple Disaster Recovery practices. You want to prevent downtime instead of recovering from it.
So, what’s the difference?
Disaster Recovery is simply one part of Business Continuity. The word “disaster” indicates a situation where continuity has been broken. If you are recovering from a disaster, your computer systems are down. Your business information systems essentially failed. Typical disruptions include planned, unplanned, intentional and unintentional events. A backhoe can snap a telecom line at a nearby construction site, for example. Malware or viruses might take down your local network.
Business Continuity describes the way you eliminate disruptions. That’s the big difference between DR and BC. When hard drives, servers or networks fail, BC practices ensure that duplicate systems are in place. When downtime occurs, BC systems instantly switch to copies of the same data you have been using all along. Users don’t even notice the switch.
Smart Business Continuity Solutions
These days you have several options to help keep your computers running and your information available 24/7. Storage solutions that contain backed-up, redundant hard drives, like Network Attached Storage (NAS) and Storage Area Networks (SAN) storage devices, help you recover in failure situations. Your users never see that a drive failed. Their data and applications are always available, even if hardware breaks. Similarly, modern networking technologies protect organizations from networking failures. Both these hardware solutions help you maintain business continuity when things break.
Many companies don’t have the latest hardware and software installed, however. It’s important to upgrade your systems in order to take advantage of the new solutions. You need to have a plan for dealing with natural disasters, hackers, viruses, legal threats and new rules governing data protection.
Ultimately, the data and applications you use to run your business need to be protected. Consider them vital organs to the health of your business. So, if your business doesn’t have the resources to stay safe and secure from threats or you’re not sure how to recover your data call us today to talk things over.