[Phoenix, AZ] - [November 2023] – SanTrac Virtual Dial, a leading provider of Voice over Internet Protocol (VoIP) systems and Unified Communications as a Service (UCaaS), is thrilled to unveil a range of new and exciting features designed to enhance our user's communication experience.
These innovative additions to our platform bring increased functionality, improved usability, and greater flexibility to our UC Client webphone.
The new features include:
SanTrac Virtual Dial introduces the Visual Conference Center, a game-changing addition to our Unified Communications Client. This feature provides users with an interactive and intuitive way to manage their active conference calls.
With the Visual Conference Center, participants can easily identify and control ongoing conference calls, making collaborative communication smoother and more effective.
The Visual Conference Center Module offers the following features during a conference call:
- See all call participants at a glance, easily distinguishing between employees and external participants.
- Moderators have control, including muting speakers, muting microphones, and removing participants from the call.
- Non-moderators can mute themselves or leave the call.
- Everyone can see the current speaker and how long each caller has been on the call.
- Easily join a call in just two clicks using the quick call feature.
Recognizing the need for a more personalized and efficient call experience, SanTrac Virtual Dial has introduced Distinctive Inbound Ringtones. In the past, both inbound and outbound calls using our UC Client webphone shared the same default ringtone, causing confusion among users.
With this feature, users can set distinct ringtones for inbound calls, reducing the chances of mistaking an inbound call for an accidental dialing of an outbound call. This customization adds a personal touch to every call and streamlines the user experience.
SanTrac Virtual Dial is excited to announce the launch of our Operator Console module, a valuable addition to our Unified Communications (UC) client. This module is designed to improve the accuracy and efficiency of centralized call routing and receptionist-based call handling.
With its intuitive visual interface, the Operator Console simplifies the process of transferring calls, minimizes misplaced calls, and provides a real-time view of parked calls, ensuring that every call is handled promptly and professionally.
Elevate Your Call Management with the Operator Console Module:
- Boost Efficiency: Monitor device availability and parking slots in real-time to eliminate call bottlenecks, ensuring smoother call management.
- Simplify Call Handling: Enjoy easy call management and routing with drag-and-drop functionality, reducing errors and boosting productivity.
- Customized Groups: Tailor groups for different departments, teams, or projects, providing flexibility to adapt to unique business structures.
- Instant Connectivity: Initiate calls with a single click for faster internal communication and improved customer satisfaction.
SANTRAC VIRTUAL DIAL FEATURES:
These new features are a testament to SanTrac Virtual Dial's commitment to delivering cutting-edge solutions that cater to the evolving needs of our customers.
We believe that these enhancements will significantly improve your communication experience, making collaboration, call handling, and conference calls more streamlined and efficient.
For more information about these exciting features click the link below:
SanTrac Virtual Dial VoIP Features
SANTRAC VIRTUAL DIAL FEATURES:
SanTrac Virtual Dial is a leading provider of VoIP systems and UCaaS solutions, dedicated to delivering state-of-the-art communication technology to businesses and organizations. With a focus on innovation and customer satisfaction, we provide reliable, cost-effective, and feature-rich solutions for all communication needs.
For more information or to explore the full range of SanTrac Virtual Dial's solutions, please visit our website at www.SantracVirtualDial.com.