[Phoenix, AZ] - [October, 2025] – We’re thrilled to announce the launch of our brand-new SanTrac Client Portal, your one-stop hub to manage IT support, track service requests, and stay connected with the SanTrac team, all in one place!
Our new Client Portal was built with you in mind. It makes it simple to:
- Create and submit new support tickets directly to the SanTrac team
- View, track, and add notes or comments to open tickets
- Access Microsoft 365, Teams, and Google Workspace training materials
- Access company-specific training content
- Complete and submit user onboarding and offboarding forms
- Request additional email licenses and submit hardware purchase forms for printers, accessories, laptops, and monitors
- Submit feedback surveys to support SanTrac’s ongoing commitment to service excellence
With all of these features in one place, clients can manage requests, training, and communication more efficiently saving time and improving collaboration with the SanTrac support team.
“Our goal has always been to make IT simple, secure, and stress-free for our clients,” said Abdullah Sanders, President of SanTrac Technologies. “The new Client Portal reflects our ongoing commitment to client success offering greater transparency, faster response times, and the convenience our clients deserve. It’s all about giving our clients the tools and visibility to stay connected and in control, anytime and anywhere.”
To give clients a firsthand look at the new features and benefits, SanTrac Technologies has released a short video walkthrough of the portal:
Watch here:
The portal will be rolled out and available to clients that have our complete managed IT services packages. Clients will be able to log in to access their personalized dashboards, review open tickets, and get instant updates on their IT services.
The launch of the Client Portal marks another milestone in SanTrac Technologies’ commitment to providing exceptional service and proactive IT support. With this new platform, clients can enjoy faster communication, greater transparency, and a seamless experience designed to keep their technology running smoothly.
About SanTrac Technologies, Inc.
Thanks to the leadership of Owner and President, Abdullah M. Sanders, as well as the talent of our highly Certified Team of Engineers, Technicians, and Staff, SanTrac Technologies is a nationally known certified HUBZone/DBE/SBE/MBE Managed Services Provider (MSP).
We offer a wide range of IT Services, IT Products, VoIP Solutions, Low Voltage Wiring, and Technology Support to small- and mid-sized businesses, large companies and governmental agencies since our launch in 2001.
SanTrac Technologies has enjoyed steady organic growth based upon our quality and client satisfaction. At our present level, we are well placed to ensure that all the benefits associated with larger organizations are available to all clients, whilst remaining at a size that ensures that clients receive personal attention from our entire staff.