Silence during a phone call is often taken as a sign that the call was dropped. There’s no use staying on the line, so people hang up. It’s therefore no wonder that a CNN survey found that among Americans who are put on hold in silence, 70% of them hang up within 60 seconds.
VoIP’s hold message options are easy
Two excellent ways to verify user identity
A secure login process is an excellent way to protect your business from cybercriminals.
When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options.
Upcoming Windows updates and services in 2021
Microsoft is set to release major improvements for Windows 10 in 2021, along with new services designed to enhance performance, accessibility, and user experience. Let’s take a look at what these changes are and what they mean for Windows users.
How business intelligence can help small businesses
Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed.
Reasons why a CRM is good for your business
Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems.
Web hosting: A brief overview
Are you looking to create a website for your business? Aside from the design and functionality of your website, make sure to also look into your web host. To get you started, here is a quick explanation of web hosts and which hosting type is best for your business.
Laptop or desktop: Which is best for your small business?
Running a small business requires making important decisions. One of the biggest decisions you’ll need to make in the early stages of your business is deciding whether to invest in desktop computers or laptops. Here are some considerations to help you decide.
Distributed spam distraction hides illegal activities
Recommended malware removal on Android devices
Cybercriminals infect Android apps with their malware in order to infiltrate your devices. In fact, your Android smartphone or tablet may already be infected. If you want to minimize device, data, and business damages caused by malware, then follow these tips on how to remove malware from your Android device.
Why the new Microsoft Edge is worth using
Microsoft recently released a more stable version of its web browser, Microsoft Edge, which the company rebuilt from scratch. If you’re in the market for a new and high-performing browser, Microsoft Edge has several new features that are worth checking out.