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If you’re hoping to cut costs and boost profitability in 2024 without compromising productivity or efficiency, assessing the technology you use in day-to-day operations is one of the first areas in your business to examine.

We’ve created a road map that you can use to go step-by-step through your organization to determine if and where you can be saving money or utilizing new or better technology to improve operational efficiency.

Continuing on from our previous blog post, we’re answering one of the most common questions we get from new prospective clients: “What do you charge for your IT services?” In the last blog posted, we discussed the most common models – break-fix and managed IT. In this post, we’ll discuss the actual fees.

Before you can accurately compare the fees, services and deliverables of one IT services company to that of another, you need to understand the two predominant pricing and service models most of these companies offer. Many companies offer a blend of the two, while others are strict about offering only one service plan.

In an ever-evolving cybersecurity landscape, experts tirelessly develop new defense systems to safeguard individuals and businesses from the relentless pursuit of hackers. But hackers have found an effective way to circumvent even the most robust network security systems: They capitalize on human vulnerabilities, tricking people into divulging sensitive information.

Remote work is becoming increasingly prevalent, transforming the way individuals and organizations collaborate. However, this shift has also brought forth new challenges, particularly in terms of maintaining efficient and seamless communication. Ensuring adequate internet bandwidth is crucial for remote workers to effectively carry out their tasks, preventing disruptions and ensuring productivity.

What is SSO?

In essence, single sign-on is a digital master key. It allows you to log in to multiple applications and websites using a single set of credentials — typically your username and password for a trusted identity provider (IdP). Once authenticated, you gain seamless access to all linked applications without further login prompts.

Introduction

When it comes to cybersecurity, we often rely on our IT experts and installed software to protect our systems from digital threats. From tech support to firewalls, password managers, multi-factor authentication, and antivirus software…the list of tools and people that we rely on to stay safe online goes on and on!

In the midst of all of this, we can sometimes forget that we, too, play a critical role in keeping our systems and networks safe.

Introduction

Managed Care of North America, commonly known simply as MCNA Dental, suffered a major healthcare data breach when its systems were infected with malicious code.

Introduction

The winter holidays are here. Snow is in the air, and so is that magical feeling. The comfort and warmth of blazing fireplaces, delicious food, and loved ones all around bring us the kind of joy and comfort we only associate with the colder months of the year.

Introduction

In October 2023, a class-action lawsuit was filed against Google alleging that the company’s “human-like” customer service product powered by generative artificial intelligence (AI) wiretapped customers without their knowledge or consent.