Introduction

Did you hear about the AT&T incident that happened in early 2024? A port-out cyberattack made a group of sophisticated fraudsters who managed to hijack the phone numbers of dozens of customers with reportedly high net worth. By gaining control of these numbers, the fraudsters intercepted multi-factor authentication codes to access the victims’ financial accounts, primarily focusing on cryptocurrency holdings.

When it comes to IT support, most business owners assume “good enough” is just that - good enough. But what if your IT provider is actually putting your business at risk with slow responses, poor communication or a lack of proactive solutions?

The truth is, you might not know how bad your IT support is until you see what great IT service looks like.

If you think hackers are only targeting Fortune 500 companies, think again.

Thanks to artificial intelligence, cybercriminals now have the power to scale their attacks like never before - and small business owners are at the top of their hit list.

January 28 is Data Privacy Day, a global reminder of just how vital it is to keep sensitive information secure. For business owners, “data privacy” is more than just a buzzword; it’s a critical part of protecting your bottom line.

Data breaches cost businesses an average of $4.35 million in 2023, according to IBM’s Cost Of A Data Breach report, and that number is only going up.

January isn’t just for fresh starts and ambitious resolutions - it’s the perfect time to evaluate your business’s technology needs. As we step into 2025, staying competitive means leveraging IT solutions that boost efficiency, improve security and prepare you for the demands of a rapidly changing, AI-focused digital world.

By this point, most people’s Social Security numbers (SSNs), a.k.a. one of the most important pieces of data assigned to you, have found their way onto the dark web. Thanks to breaches at major companies, government sites and even health care providers, millions of SSNs are floating around in cybercriminal circles.

Before the year wraps up, it's the perfect time to reflect on the last 12 months and assess how technology is helping – or holding back – your business productivity. Keeping your tech fresh and efficient has become essential for any business that wants to stay competitive, meet productivity goals and make employees' day-to-day tasks easier.

Cyberthreats have evolved so quickly that what once seemed like science fiction is now reality. From AI-driven cyber-attacks to the power of quantum computing, the cybersecurity challenges of 2025 are shaping up to be both innovative and unnerving.

In 2024, cyberthreats are no longer just a big-business problem. In fact, large corporations with deep pockets are not the primary target for most cybercriminals. Less well-defended small and medium-sized businesses are increasingly at risk, with the average cost of a data breach now totaling over $4 million (IBM). For many smaller businesses, an incident like this could be devastating.

Many people think that remote work is a dream come true — no commute, more flexibility, and the ability to work from anywhere. However, working remotely can also come with its own set of challenges. One of the biggest challenges is keeping remote work fresh and engaging.