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Tech tips, news, and expert insights

Data safety: The non-technical way

Keeping up with advancements in technology as a business owner is tough, especially when those advancements relate to information security. However, it doesn’t have to be. Here are a few physical security tips you can implement to protect your data before calling us!
Cover up your webcam
There must be some credibility to doing this if Facebook founder, Mark Zuckerberg, former FBI director, James Comey, and NSA whistleblower Edward Snowden all believe their webcams could be compromised.

Use Google Search like an expert!

Everyone is familiar with Google Search, and most of us use it every day to find the information we need. Ironically, very few people know how to make the most out of this search engine. Read on to use Google like a pro.

Include and exclude keywords
Google will understand most of the search terms you type into it.

How good is your disaster recovery plan?

You may think you know all about disaster recovery plans (DRP) from attending conferences or reading up on the subject. But one of the best ways to learn is by example, and the following real-life case offers valuable lessons. Learn about the DPR audit of a state government office and the knowledge gained from it.

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]

How to reduce IT costs with thin and zero clients

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn't mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients.

What are thin and zero clients?

Thin clients are stripped-down computers with minimum processing power and memory.

Top reasons to record your business calls

Voice over Internet Protocol's (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don't prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company's reputation and boost customer satisfaction.

Ways MSPs are empowering businesses amid a global crisis

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges.