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Tech tips, news, and expert insights

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]

How to reduce IT costs with thin and zero clients

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn't mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients.

What are thin and zero clients?

Thin clients are stripped-down computers with minimum processing power and memory.

Top reasons to record your business calls

Voice over Internet Protocol's (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don't prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company's reputation and boost customer satisfaction.

Ways MSPs are empowering businesses amid a global crisis

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges.

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Researchers uncover new strain of Android malware

The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system's Accessibility Services.

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]