A year ago, no one could have predicted that countless businesses would shift to a remote work model. The pandemic hit hard and fast, and small businesses had to think on their toes. Many had only a few weeks to adapt. It was stressful and extremely challenging.

Data loss is a bigger concern than ever nowadays, as cyberattackers are getting creative with their breaches and exploits. So it’s a smart choice to add layers of security — such as biometrics authentication — to make your data as difficult as possible to steal.

A record number of businesses said goodbye to the traditional in-office work model in 2020. They embraced the remote work model as they adapted to the new COVID-19 reality. It was a huge shift that came with many challenges, and some of those challenges are still felt today.

Receiving a notification that your computer is running out of disk space can be stressful — or even a real emergency if it happens while you're working on an urgent task. The good news is regularly cleaning out your PC can free up drive space and help it run faster.

Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant. Here are some of the best ways to collect useful customer data and avoid challenges.

If you plan on catching up on some work from home AND you’re using a personal device such as a smartphone or personal laptop to log in to cloud applications – DON’T! Unless your personal device is covered under our managed services plan, you could accidentally introduce a virus to the company’s network.

Many small- and mid-sized businesses struggle to protect their data, often neglecting a critical component in their security strategy. If your organization still follows one or more of these bad security practices, correct them as soon as possible.

Open wireless networks
With just one main internet line and a couple of wireless routers, an entire office can get online.

A strong network enables your business to surf the web and access cloud productivity apps. Behind these networks are Wi-Fi routers that keep your devices connected to the internet. While there are many more components involved in setting up a strong network, your choice of router can make a huge difference.

As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it.

In a matter of just a few short weeks, we have gone from living how we’ve always lived to changing just about everything we do. Schools are out for weeks if not months. Cruises have stopped sailing, and air transportation may be next. Bars and restaurants are closing, sporting events are nonexistent and so many people are now unemployed. If you watch the news or follow social media and see the number of infected keep rising, you can’t help but wonder when (or if) life will return to normal.