Silence during a phone call is often taken as a sign that the call was dropped. There’s no use staying on the line, so people hang up. It’s therefore no wonder that a CNN survey found that among Americans who are put on hold in silence, 70% of them hang up within 60 seconds.
VoIP’s hold message options are easy
Two excellent ways to verify user identity
A secure login process is an excellent way to protect your business from cybercriminals.
When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options.
Upcoming Windows updates and services in 2021
How business intelligence can help small businesses
Reasons why a CRM is good for your business
Web hosting: A brief overview
Laptop or desktop: Which is best for your small business?
Distributed spam distraction hides illegal activities
As annoying as spam email is, it’s usually pretty harmless. But hackers have been using a method called distributed spam distraction (DSD) where spam email is used to carry out illegal activities. Learn more about DSD and how you can safeguard your systems against it. What is DSD? DSD is a type of attack wherein […]
Recommended malware removal on Android devices
Cybercriminals infect Android apps with their malware in order to infiltrate your devices. In fact, your Android smartphone or tablet may already be infected. If you want to minimize device, data, and business damages caused by malware, then follow these tips on how to remove malware from your Android device.


