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The holidays are stressful enough without technology tripping you up. Customers are trying to squeeze in last-minute errands, employees are juggling family schedules and everyone’s expectations are cranked up to 11. The last thing you want is to accidentally frustrate people with avoidable tech slip-ups.

Even in good times, scammers circle around generosity. But during the holidays, when giving increases and emotions run high, they truly pounce.

A few years ago, a massive telefunding fraud was shut down after authorities discovered that the perpetrators had made 1.3 billion deceptive donation calls and collected over $110 million from unsuspecting donors.

Every year, there’s a new flood of apps, gadgets and “game-changing” technology. Most of it feels more like a distraction than a breakthrough. But this year, a few simple tools actually lived up to the hype – saving small business owners time, money and the occasional headache.

Last December, an accounts payable clerk at a midsize company got an urgent text from her “CEO”: Buy $3,000 worth of Apple gift cards for clients, scratch the backs and e-mail the codes. It sounded odd, but the request came from the boss’s name, and it was peak holiday chaos.

Introduction

When you see a padlock icon on a website, or your company announces, “We’re fully compliant with XYZ standard,” it’s easy to feel safe. These signals are meant to reassure us that the other person takes security very seriously.

Introduction

Artificial Intelligence (AI) has overtaken personal lives and workplaces alike. Headlines now promise that AI will catch hackers before they strike, detect threats faster than humans, and make our digital lives safer.

In some ways, that’s true.

Many workplaces have implemented Zero Trust policies. Does yours have one? Do you know what that term really means?

At its core, the idea sounds simple: never trust, always verify. That basically means that, instead of believing that everyone and everything on your company network is safe, every request for access must be checked, verified, and logged.

Introduction

You hear warnings about phishing, ransomware, malware, but there’s another threat that often flies under the radar: Spoofing.

It’s where someone pretends to be someone (or something) they’re not. They do this by faking numbers, websites, or identities.

Introduction

Tax season is stressful enough on its own. Now, some California residents face an extra headache: A wave of smartphone scams (also known as smishing campaigns) designed to trick hardworking taxpayers into handing over sensitive information.

Introduction

When people think of Switzerland, they often imagine highlights like chocolate, watches and data privacy. In fact, technology companies have long recognized the country as a hub for strong digital protections.

That landscape is now changing with a proposed update to the VÜPF (Ordinance on the Surveillance of Postal and Telecommunications Traffic).

While the debate rages inside Switzerland, the implications of the legislation extend well beyond its borders.